Shipping Policy - Loc Thien

Loc Thien Investment and Development Co., Ltd. is committed to ensuring that the transportation of our chemical products is conducted safely, reliably, and efficiently. Below are the details of our shipping policy:

1. Seller’s Warehouses:

• We have five seller warehouses to serve our customers:
  • Warehouse 1: Address: Phuoc Hung Hamlet, My Xuan Commune, Tan Thanh District, Ba Ria – Vung Tau Province.
  • Warehouse 2: Address: Phuoc Thai, Phuoc Binh Commune, Long Thanh District, Dong Nai Province.
  • Warehouse 4: Address: Hoa Khanh Industrial Park, Da Nang.
  • Warehouse 5: Address: O Mo Industrial Park, Phuoc Thoi Ward, O Mon District, Can Tho City

2. Buyer’s Warehouse Location:

• The customer’s warehouse address will be provided during the ordering and delivery process. We are committed to utilizing all information provided to ensure delivery to the correct customer location.

3. Shipping Methods:

• We use reputable and experienced shipping services to ensure your products are shipped safely and quickly.
• Shipping costs may be billed separately or included in the purchase invoice, depending on the agreement with the customer.

4. Delivery Confirmation:

• When the product is delivered to the buyer’s warehouse, we require the customer to confirm receipt and inspect the product’s condition. This helps ensure that the goods are delivered correctly and in perfect condition.

5. Shipping Time:

• Shipping times may vary depending on distance and traffic conditions. We are committed to providing estimated delivery times and tracking the shipment to keep customers informed.

We always prioritize customer satisfaction and are committed to doing our utmost to ensure the shipping process runs smoothly and safely. If you have any questions or special requests regarding shipping, please contact us via the contact information below