Shipping Policy - Loc Thien

Loc Thien Investment and Development Co., Ltd. is committed to ensuring that the transportation of our chemical products is conducted safely, reliably, and efficiently. Below are the details of our shipping policy:

1. Seller’s Warehouses:

• We have six seller warehouses to serve our customers:
  • Warehouse 1: Phuoc Hung Hamlet, My Xuan Commune, Phu My Town, Ba Ria – Vung Tau Province.
  • Warehouse 2: Phuoc Thai, Phuoc Binh Commune, Long Thanh District, Dong Nai Province.
  • Warehouse 3: Tan Dong Hiep B Industrial Park, Di An City, Binh Duong Province.
  • Warehouse 4: Hoa Khanh Industrial Park, Lien Chieu District, Da Nang.
  • Warehouse 5: O Mon Industrial Park, Phuoc Thoi Ward, O Mon District, Can Tho.
  • Warehouse 6: Dai Dong – Hoan Son Industrial Park, Tri Phuong Commune, Tien Du District, Bac Ninh Province.

2. Buyer’s Warehouse Location:

• The customer’s warehouse address will be provided during the ordering and delivery process. We are committed to utilizing all information provided to ensure delivery to the correct customer location.

3. Shipping Methods:

• Loc Thien directly operates a fleet of tanker trucks with a capacity of 5–30 tons (UN 1789/1824) for safe, on-schedule chemical transport.
• Shipping costs may be billed separately or included in the purchase invoice, depending on the agreement with the customer.

4. Delivery Confirmation:

• When the product is delivered to the buyer’s warehouse, we require the customer to confirm receipt and inspect the product’s condition. This helps ensure that the goods are delivered correctly and in perfect condition.

5. Shipping Time:

Estimated delivery time by area:

Area	Estimated delivery time
Inner-city Ho Chi Minh City	4 hours
Industrial parks in the South and Mekong Delta	24–48 hours
Northern and Central Vietnam	2–3 days

Actual times may vary with distance and traffic conditions. Please call hotline 0979 891 929 for more details on the delivery process. We are committed to providing estimated delivery times and tracking the shipment to keep customers informed.

We always prioritize customer satisfaction and are committed to doing our utmost to ensure the shipping process runs smoothly and safely. If you have any questions or special requests regarding shipping, please contact us via the contact information below

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